Dubai Rental Disputes · UAE Law

How to File a RERA Complaint in Dubai

RERA Complaint Dubai

The Real Estate Regulatory Authority (RERA) handles complaints related to off-plan properties, developer disputes, and real estate brokerage violations in Dubai. For landlord-tenant disputes, the correct body is the Rental Dispute Settlement Centre (RDSC), not RERA directly.

Who can file a RERA complaint?

Any buyer, investor, or party affected by: off-plan project delays or cancellations, developer escrow violations (Law 8/2007), broker misconduct, or failure to deliver a property as per the sales agreement.

How to file a RERA complaint

1. Visit the Dubai Land Department (DLD) website or office
2. Submit your complaint via the Dubai REST app or in person
3. Provide: Sale and Purchase Agreement, payment receipts, Emirates ID, and evidence of the breach
4. Filing fee: varies by case type (typically 3.5% of disputed amount)

Key law: Law No. 13 of 2008

Off-plan property sales in Dubai are governed by Law 13/2008, which mandates developer registration, escrow account use, and project completion guarantees. Violations of this law form the basis of most RERA complaints.

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This article provides legal information only and does not constitute legal advice. Always consult a qualified UAE-licensed lawyer before taking any legal action.
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